Client Relationship Management Services

Keeping your clients happy and feeling nurtured

You rely on your clients just as much as they do you. Without them, you wouldn’t have a business. Without you, they’d be struggling. You need each other. 

So I ask you – How are you treating your clients? 

I know you’d be highly professional and compassionate, but are you distracted? Are you responsive? Are you being social? Are you listening to what else they need? Are you finding extra solutions for their problems? Are you staying in touch? 

I’m a big believer in honest, open communication and I encourage my clients to do the same. It’s how trust is built, and clients remain loyal. Yours and mine! 

Getting your client relationship management right is hugely beneficial to your business. Your clients are happy. Your clients come back for more. Your clients continue to pay you for your services.

With my charming yet highly professional approach, I’ll be your voice, keeping your clients happy and feeling connected to your business.

I’ll help you keep clients happy and connected by:

  • Managing your social media accounts, keeping you social online
  • Responding to client enquiries promptly
  • Maintaining your CRM, making sure your notes are entered, so you never forget the contact you’ve had
  • Following up with people after networking events to connect with you.

Once I get to know you and your business needs, I will tailor a customised package to suit you. .

I can also help you with

Online Business Management

If you’re looking for another ‘you’ in your business, you need an Online Business Manager, keeping you on track, accountable and helping your business to run professionally, smoothly and grow.

Training & Project Management

Helping you organise training events (virtual and in-person) from ticketing through to after event follow-ups, and setting up systems to make sure your project is hitting targets rather than falling into an ‘I’ll do that later’ basket.

Podcast Management

With podcasting being one of the hottest content generators, you stick to the fun side of interviewing guests or sharing your knowledge, and I will banish the overwhelm by tackling all the moving parts from start to end.

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.

– Mahatma Gandhi

Let’s keep your clients happy

Without them, you don’t have a business after all! Book your 30-minute call, and we’ll see what I can do to help you.